PRIVACY POLICY 

WHAT DO WE DO WITH YOUR INFORMATION?

We gather your personal information, including your name, address, and email address, as part of the buying and selling process when you make a purchase from our shop.

In order to give us information about your browser and operating system, we also automatically obtain your computer's Internet Protocol (IP) address while you visit our store.

The company may use your personal information to:

• Verify your identity.

• Fulfil the Product purchases and transactions;

• Communicate with you about your account and activities on the Platform;

• Sign up for our newsletter or respond to a survey or marketing communication.

• Allow us to serve you better in responding to your requests.

• To respond to reviews, comments, or other feedback provided to us;

• Ask for ratings and reviews of the products.

• Follow up with you after correspondence (live chat, email, or phone inquiries);

• Help us learn more about your shopping preferences.

• Conduct marketing and performance research to assist us in measuring our customer services, benchmarking our performance, and helping us improve your shopping experiences and product offerings.

• Send communication related to order updates and offers through e-mail, WhatsApp, SMS, RCS, and social media channels.

• Analyse trends, track customers’ webpage movements, help identify you and your shopping cart for aggregate use.

CONSENT

How do you get my consent?

We assume that you agree to us collecting and using your personal information for the purposes of completing a transaction, verifying your credit card, placing an order, scheduling a delivery, or returning a purchase.

We will either ask for your express approval up front or give you the option to decline if we need your personal information for a secondary purpose, such as marketing.

How do I withdraw my consent?

You can contact us at customercare@thepajamafactory.in at any time to revoke your consent for us to contact you regarding the ongoing collection, use, or sharing of your information if you change your mind after opting in.

DISCLOSURE

If you breach our Terms of Service or we are compelled by law to do so, we may divulge your personal information.

 SHOPIFY

Shopify Inc. hosts our store. They give us a platform for online e-commerce so we may sell you our goods and services. Shopify stores your data in its databases, data storage, and overall Shopify application. They keep your information on a safe server that is protected by a firewall.

Payment:

Your credit card information is stored by Razorpay if you decide to finish your transaction via a direct payment channel. Your purchase transaction information is only kept for as long as is required to finish the transaction. Once that is finished, the details of your purchase transaction are removed.

For more insight, you may also want to read Razorpay ’s Terms of Service. https://razorpay.com/privacy/ 

SECURITY

In order to prevent your personal information from being improperly lost, misused, accessed, disclosed, altered, or destroyed, we take reasonable precautions and adhere to industry best practices.

 AGE OF CONSENT

You affirm that you are at least the legal majority age in your state or province of residence by using this site, or that you are the legal majority age in your state or province of residence and that you have granted us permission to let any of your minor dependents use this site.

 CHANGES TO THIS PRIVACY POLICY

Please check our privacy statement often, as we retain the right to make changes at any time. Clarifications and modifications will become effective as soon as they are posted on the website. To let you know what information we gather, how we use it, and under what circumstances, if any, we use and/or disclose it, we will update this policy and let you know here if there are any significant changes.